Benefit from Information Technology specialists.
EvotecIT
EvotecIT
Professional Services
We collaborate with the best vendors in the market to provide top solutions ideal for your business regarding your Information Technology.
Boost Your Success
EvotecIT understands the important role your information technology plays in your business. Our IT Support agreements are your assurance that your technology and your business are our priority and will provide you with guaranteed service from a company with intimate knowledge of your technology solution.
Am IT Support Agreement entitles you to a number of benefits;
EvotecIT Managed Monitoring
EvotecIT onsite installation of EvotecIT monitoring for servers and critical infrastructure
EvotecIT Remote Support Tool
Installation of EvotecIT Remote Support Tool on all servers, desktops and notebook computers for easy access support form EvotecIT Staff.
Monthly Critical Maintenance
Scheduled Quarterly “Out of hour” Maintenance for installation of updates, security fixes, firmware upgrades to critical equipment
Priority Service
EvotecIT Support clients receive priority over non-Support customers for on-site services and remote services.
Premium Response Times
Four hour response for any critical equipment or system failure. Next business day response for all other faults as deemed non-urgent.
Discounted Service Rates
Any additional work preformed that is not covered by EvotecIT Support Contracts is discounted for Support members
Discounted Remote Charge Rates
Software upgrades will be provided for critical equipment
Annual Service Log
EvotecIT will provide an annual log of service issues and their rectification
Reporting
EvotecIT will report on your system
Invest and Upgrade
Improving business productivity through investing in IT sounds great, but for many organisations, the reality has never lived up to the hype.
Providing all staff members with the latest computer gear across a consistent platform has been an expensive dream for many growing businesses.
You have about 2-3 leases going on gear ranging from 1-7 years old. You have 2-3 different operating systems and several different versions of office software.
While some of your computers might be 4-5 years old, they’re all doing their jobs. So why update? The lack of consistency in your operating systems and software is really only a pain for your IT guru. And she’s getting paid big bikkies to sort it out, right?
Wrong! For a start, your IT guru should be focusing on solving core IT goals, not patching up incompatibilities and maintaining 2-3 different operating systems.
Each person in your office probably spends at least 10 minutes each day on what we call Digital Downtime. Digital down time is all that annoying, unproductive time we spend staring at our screens, waiting for things to happen. Stuff like:
- - Booting up their computers and turning them off
- - Waiting for software to start up
- - Sending IT department help requests
- - Waiting for IT to turn up and fix it
- - Working out how to use the new Windows software, having been left behind for too long on Windows 10.
All these things can be measured in seconds, but over an entire day, could easily amount to 10 minutes per staff member.
For example, a new computer with Core I7, 2GB of RAM and 750GB hard drive and Microsoft Office Suite can cost less than $1500.
If you get all new desktop computers, speed up your networking, and run a consistent OS and consistent office software you’ll save at least 10 minutes per day, per staff member.
With 30 staff, this could win at least $20,000 a year in additional productivity.
This saving is gained just by eliminating Digital Downtime – the annoying IT problems your staff have to put up with.
There’s also some major benefits to be gained via business culture improvement, such as:
- - Improved staff morale and retention
- - Better collaboration
- - Faster and better decision-making
- - Greater productivity.
Eliminating digital downtime is a good example of ‘spending money to make money.’
While computer prices and interest rates are so low, now is a great time to do a complete upgrade and gain the competitive advantage you deserve.
The control and visibility you need to optimise your network performance
WANvisor
WANvisor is your portal to view, analyse and respond to network-wide snapshot of apps, users, websites, flows and more, all from a single web browser.
A seamless bundle of software, hardware and services that gives you a centralised global view of all locations, devices and users in minutes from the cloud.
With Deep Packet Inspection and dynamic intelligence WANvisor lets you view WAN performance instantly and react quickly.
The growth of cloud apps and the IoT has highlighted the need for greater Data visibility and speed. WANvisor helps make them work faster.
- Receive automated, comprehensive weekly reports about your network and applications in your inbox.
- Setup alerts based on utilisation & quality
- Invite others to see analytics with a single click.
- Know precisely what OS platforms and BYODs are using your network.
- Visualise traffic by Active Directory username
- Powerful, scalable and platform-agnostic, WANvisor scales to 1000+ users and handles Physical, Virtual, Cloud, RPM & NFV
- Measure the quality of your network across multiple locations using WANvisor’s Network Quality Score (NQS)
- Weekly automated updates for new apps
- See Round Trip Times (RTT) by application, host, location & website
